Privacy Policy

1. Introduction

This Privacy Policy explains how AMAR RESTORANT & LOUNGE LTD ("we", "us", or "our") collects, uses, stores, and shares your personal data when you visit our website, dine with us, or otherwise interact with our services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or provide us with your personal data.

2. Data Controller

The data controller responsible for your personal data is:

AMAR RESTORANT & LOUNGE LTD
Company number: 17405810
Flat 18 Wicker House, 82 High Street, Worthing, United Kingdom, BN11 1FN
Email: ceo@amarrestorantlounge.site

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity data — your name, title, and date of birth.
• Contact data — your email address, telephone number, and postal address.
• Reservation data — booking details such as date, time, party size, and any special requests or dietary requirements.
• Transaction data — details of purchases, orders, and payments made in connection with our services.
• Technical data — your IP address, browser type and version, operating system, device type, and other technology you use to access our website.
• Usage data — information about how you use our website, including pages visited and time spent on each page.
• Marketing data — your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Data

We only process your personal data when we have a lawful basis to do so. The lawful bases we rely on are:

• Performance of a contract — where processing is necessary to fulfil a reservation or provide our services to you.
• Legitimate interests — where processing is necessary for our legitimate business interests, such as improving our services, fraud prevention, and ensuring network security, provided these interests are not overridden by your rights.
• Consent — where you have given us clear consent to process your personal data for a specific purpose, such as sending you marketing communications.
• Legal obligation — where processing is necessary to comply with a legal or regulatory obligation.

5. Cookies

Our website uses strictly necessary cookies to ensure the site functions correctly and to remember your preferences (such as mobile menu state). We do not use analytics, advertising, or third-party tracking cookies. You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the website.

6. Data Retention

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Reservation and transaction data is typically retained for up to six years from the date of the transaction, in line with HMRC requirements. Marketing consent records are retained until you withdraw consent. Technical and usage data is retained for no longer than twelve months.

7. Who We Share Your Data With

We may share your personal data with the following categories of recipients:

• Service providers — third-party providers who assist with website hosting, payment processing, and IT support, subject to appropriate contractual safeguards.
• Professional advisers — including lawyers, auditors, and accountants where necessary.
• Regulatory bodies — where required by law or regulation.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

8. International Transfers

Your personal data is stored and processed within the United Kingdom. If we ever need to transfer your data outside the UK, we will ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the Secretary of State, to ensure your data is protected in accordance with UK data protection law.

9. Your Rights

Under UK data protection law, you have the following rights:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete personal data.
• Right to erasure — to request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to restrict processing — to request that we limit the processing of your personal data in certain circumstances.
• Right to data portability — to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object — to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent — where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at ceo@amarrestorantlounge.site. We will respond to your request within one month.

10. Right to Complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

AMAR RESTORANT & LOUNGE LTD
Flat 18 Wicker House, 82 High Street, Worthing, United Kingdom, BN11 1FN
Email: ceo@amarrestorantlounge.site